The CheckPoint 360 Competency Feedback System is a multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them – their boss, their peers, and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions in order to objectively identify their strengths, as well as pinpoint areas for improvement.
CheckPoint 360 reports deliver graphs and charts as well as narrative descriptions of the results to help the manager read, understand, and effectively use the data for self-development. The report has a special personal growth section that coaches the manager and helps improve performance in development areas.
This assessment process is concerned with a manager’s job performance in eight skill clusters and 18 universal competencies, described as follows:
- Communication
- Listens to others
- Processes information
- Communicates effectively
|
- Leadership
- Instills trust
- Provides direction
- Delegates responsibility
|
- Adaptability
- Adjusts to circumstances
- Thinks creatively
|
- Relationships
- Builds personal relationships
- Facilitates team success
|
- Task Management
- Works efficiently
- Works competently
|
- Production
- Take action
- Achieves results
|
- Development of Others
- Cultivates individual talents
- Motivates successfully
|
- Personal Development
- Displays commitment
- Seeks improvement
|
Administration
Each participant completes an evaluation, a process that takes about 30 minutes. Participants are guaranteed anonymity (except for the “Boss”) and urged to be honest and objective in their responses in evaluating the individual being assessed. Participants may complete their assignments via the Internet and results from all participants are compiled in a report that is returned to the manager.
